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Lesson details

Preventing an issue is always more effective than trying to solve it after it's happened. Managing your online reputation can be as much about what happens in your venue as what happens online! So in this online lesson about Preventing negative reviews, Daniel Craig will guide you through how you can collaborate with the rest of your business to help prevent negative reviews.

What you'll learn in the Preventing negative reviews lesson

  • ¬†Four practices to help prevent negative online reviews

Who the Online reputation management course is for

The Online reputation management online course is aimed at hospitality managers, owner-operators, and marketing professionals.


Daniel Craig

Daniel Craig is a former hotelier and marketing executive, helping hospitality businesses manage and improve their online reputations for over 15 years.

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