Lesson details

The fun doesn’t end for you or your guest when you have gained commitment. There is always more you can do. In this lesson, Alejandro will help you understand the final step in the sales process.

This lesson is perfect for front desk staff looking at strengthening their sales techniques.

Instructor

Alejandro Francino

Alejandro Francino is the founder and CEO of HBD Upselling Solutions, which specializes in Upselling solutions and Training for hotels and resorts worldwide.

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