Selling the benefits of the room


Alejandro Francino

4m 21s


Lesson Details

If you don't know your guest's needs and expectations, you'll struggle to upsell to them effectively. In this lesson, Alejandro will explain how to use the knowledge you discovered about your guests to recommend the right accommodation.

This lesson is perfect for front desk staff looking at strengthening their sales techniques.



Instructor

Alejandro Francino

Founder & CEO of HBD Upselling Solutions

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Front desk upselling