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Lesson details

If you don't know your guest's needs and expectations, you'll struggle to upsell to them effectively.

What you'll learn in the Selling the benefits of the room lesson

  • How to use the knowledge you discovered about your guests to recommend the right accommodation

Who the Front desk upselling course is for

This online course is perfect for front desk staff looking at strengthening their selling techniques.


Alejandro Francino
Alejandro Francino is the founder and CEO of HBD Upselling Solutions, which specializes in Upselling solutions and Training for hotels and resorts worldwide.
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