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Lesson details

When your guests arrive you have a small amount of time to discover their needs to know what the best upselling experience will be.

What you'll learn in the Discovering the guest's needs lesson

  • How to gather information about your guests quickly and effectively

Who the Front desk upselling course is for

This online course is perfect for front desk staff looking at strengthening their selling techniques.


Alejandro Francino
Alejandro Francino is the founder and CEO of HBD Upselling Solutions, which specializes in Upselling solutions and Training for hotels and resorts worldwide.
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