Lesson details

Each room within your venue will have its own benefits and advantages to your guests. That's why developing strong product knowledge of everything your venue offers will help you sell more. In this lesson, Alejandro Francino will help you understand how to identify and sell key features of a room to your guests.

This lesson is perfect for front desk staff looking at strengthening their sales techniques.

Instructor

Alejandro Francino

Alejandro Francino is the founder and CEO of HBD Upselling Solutions, which specializes in Upselling solutions and Training for hotels and resorts worldwide.

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