Ever had a guest ask you a question about a dish or beverage and you not know the answer? Not only does this reflect poorly on you and venue, but it also leads to an unsettling guest experience.
What you'll learn in The importance of knowledge in sales lesson
- The value of product knowledge
- Why listening to customer needs is important
Who the Sales techniques for F&B course is for
This online course is perfect for F&B staff and servers working in F&B businesses who regularly interact with customers.