How to upsell and cross-sell

Roger Beaudoin

4m 52s

Lesson Details

Just about every item on your venue's menu can either be upsold or cross-sold. Knowing how to use these techniques on a day-to-day basis is also a great way to help increase the average spend per guest in your venue. Find out the difference between upselling and cross-selling with Roger.

This lesson is perfect for F&B staff and servers working in F&B businesses who are responsible for making sales.