This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
The lasting impact of first impressions
First impressions have the power of influencing a guest's frame of mind, painting their later experience in either a more positive or more negative light. In...
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This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
First impressions have the power of influencing a guest's frame of mind, painting their later experience in either a more positive or more negative light.
In this lesson, Anna will help you learn the impacts of first and last impressions.
Instructor
Anna Dolce is a life and business strategist, hospitality expert, writer, and keynote speaker. Originally from Georgia (Europe), Anna was an entrepreneur at the age of seventeen starting her own talent agency. By age eighteen she had won two national...
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