Making guests feel important


Anna Dolce

2m 17s

 

Lesson Details

Every guest is important, and making them feel distinguished and attended to is the art of hospitality. Find out why making a guest feel important or valued can enhance their experience.

This lesson is perfect for frontline staff working in any variety of hospitality venues or anyone interested in working in the hospitality industry.


Instructor

Anna Dolce

Life and business strategist

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