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Lesson details

Breakfast service can feel like a multi-lane highway - busy, fast-moving, and always changing. Learning to move smoothly between tasks keeps service flowing and guests supported, without missing a beat.

In this online lesson, Thomas Boucourt explains how to master the sequence of breakfast buffet service, from welcoming guests to clearing tables, so the experience feels effortless for them and efficient for you.

What you'll learn in this lesson, Serving buffet guests

  • How to greet, guide, and support guests from arrival to farewell
  • Tips for managing service flow during busy periods
  • How to serve food at action stations with portion control and professionalism
  • When and how to step in, assist guests, and keep things running smoothly


Instructor

Thomas Boucourt

Thomas Boucourt is a Senior practical arts lecturer with a passion for teaching exceptional service techniques to emerging industry leaders.

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