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Lesson details

Guests form their first impression of the breakfast experience in just seven seconds, so when they sit down, are your tables saying 'welcome' or 'wait a moment'?

In this online lesson, Thomas Boucourt will show you how to set, clear, and reset guest tables quickly and professionally to keep the breakfast buffet flowing and keep guests happy.

What you'll learn in this lesson, Preparing guest tables

  • How to correctly set tables before breakfast service, based on buffet style
  • The most efficient way to clear and reset tables during busy service
  • Why fast table turnover boosts guest satisfaction and hotel revenue


Instructor

Thomas Boucourt

Thomas Boucourt is a Senior practical arts lecturer with a passion for teaching exceptional service techniques to emerging industry leaders.

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