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Lesson details

The final moments of service shape how guests remember their entire experience. A thoughtful farewell, combined with clear, professional communication, turns an ordinary goodbye into a reason to return.

In this online lesson, Thomas Boucourt explains how to handle buffet closing communication gracefully and how to leave guests with a lasting impression that encourages them to return.

What you'll learn in this lesson, Closing buffet service

  • How to politely and professionally inform guests when the buffet is closing
  • When and how to communicate without disrupting their meal
  • Simple ways to engage with guests before they leave
  • Why final moments matter, and how they shape lasting memories


Instructor

Thomas Boucourt

Thomas Boucourt is a Senior practical arts lecturer with a passion for teaching exceptional service techniques to emerging industry leaders.

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