This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Building relationships and rapport
The relationships you build with your clients is a key element of your role in events. Not only does it assist in a calmer and more enjoyable sales and planning...
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
The relationships you build with your clients is a key element of your role in events. Not only does it assist in a calmer and more enjoyable sales and planning process, but these relationships you build are essential to gaining repeat business. In this lesson, Bree Wailes will explain why relationships influence your sales, the best actions to build strong relationships, and how to put them into action.
What you'll learn in the Building relationships and rapport lesson
- Why positive relationships influence sales outcomes
- The personality traits that build positive relationships
- How to build rapport with clients
Instructor
Bree Wailes is the founder of Salesoda, an events, weddings, and hospitality sales business. With more than 20 years of experience under her belt, Bree has seen it all - from event disasters to event blockbusters. Her knowledge and passion for events...
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
