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Lesson details

Welcome to Managing team performance!

In this online course, you’ll discover some insider best-practices for managing team performance in a hospitality workplace. 

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Who the Managing team performance course is for

This online course is aimed at managers, and aspiring managers, in all areas of the hospitality industry.

Instructor

Mai Kappenberger

Mai Kappenberger is a goal-oriented international hotelier with a focus on leadership, sustainability, education, and digitalization.

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Other lessons included in this course

The importance of managing team performance
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The importance of managing team performa...

3m 42s

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Preparing strategic goals
Lesson
Preparing strategic goals

4m 34s

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Team communication strategy
Lesson
Team communication strategy

3m 49s

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Purpose-driven leadership
Lesson
Purpose-driven leadership

4m 14s

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Distributed leadership
Lesson
Distributed leadership

4m 56s

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Onboarding and e-learning for team performance
Lesson
Onboarding and e-learning for team perfo...

4m 57s

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Establishing a coaching culture
Lesson
Establishing a coaching culture

4m 59s

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Implementing a performance review structure
Lesson
Implementing a performance review struct...

4m 44s

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The power of consistency
Lesson
The power of consistency

4m 56s

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Conclusion - Managing team performance
Lesson
Conclusion - Managing team performance

1m 38s

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