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Lesson details

Managing your team performance and dynamics isn’t just about resolving surface-level challenges and providing feedback. It’s a constantly evolving process that begins with onboarding and never ends. In this lesson, Mai Kappenberger explores key considerations for developing a productive approach to team leadership in hospitality.

What you’ll learn in the importance of managing team performance lesson

  • What it means to manage team performance
  • Why managing your team is an ongoing process
  • The importance of working with a diverse team

Who the Managing team performance course is for

This online course is aimed at managers, and aspiring managers, in all areas of the hospitality industry.


Mai Kappenberger

Mai Kappenberger is a goal-oriented international hotelier with a focus on leadership, sustainability, education, and digitalization.

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