We don’t need to tell you how crucial good communication is for teamwork. But what does good communication actually look like? And how can you strategize to ensure your communication is beneficial and adaptable, no matter the challenges of the moment? In this lesson, Mai Kappenberger offers techniques for developing an effective communication strategy.

What you’ll learn

• The purpose and value of a communication strategy
• How to develop a communication strategy that suits your organization
• How to implement that strategy to optimize your team performance

This course is aimed at managers, and aspiring managers, in all areas of the hospitality industry.