Managing team performance

What does good team management look like to you? More importantly, what does it look like to your team? Being able to lead your team to perform more effectively is an essential management skill, but it’s not always clear exactly how we can achieve that. 

In this online course, you’ll discover a variety of strategies for optimizing your leadership, setting the tone for your team, and delivering great results. Guiding you is Mai Kappenberger, an international hotelier and expert in hospitality leadership. 

What you'll learn in the Managing team performance course

• How to develop an adaptable, thoughtful and strategic approach to team leadership 
• Practical strategies you can implement for setting and achieving goals 
• How to communicate effectively with your team 
• How to establish a positive, evolving work culture through purpose-driven leadership 
• The importance of distributed leadership, and strategies for delegating 
• How to implement positive leadership approaches from the get-go through onboarding
• The benefits of e-learning for managing team performance
• How to bring coaching into your leadership style
• What a productive performance review structure looks like, and how to implement it
• The incredible positive power of consistency in leadership

Who the Managing team performance course is for

This online course is aimed at managers, and aspiring managers, in all areas of the hospitality industry.