This course is included in a Typsy Premium subscription along with 85 other courses.

See Premium courses.

Course details

To build a successful team you need to build strong relationships. Over the years, many great leaders have found that by working together and taking care of the people they are in charge of, team members are more inspired, reach their full potential, and achieve incredible outcomes.

In this course, Monisha Dewan, Certified Executive Coach and Founder and CEO of ‘Everything Sales’, will guide you through the importance of relationships for leaders. She’ll explain how good relationships are the foundation of collaboration and how relationships influence the outcomes of your team.

WHAT YOU WILL LEARN

  • What's considered a great leader
  • What's considered a great relationship
  • How to start building a great relationship
  • The Relationship Guidelines
  • The four elements to building relationships
  • Techniques to build rapport and credibility
  • How to create a Circle of Trust
  • The Walk the Talk and Role model
  • The six techniques of persuasion
  • Ways to improve your emotional intelligence EQ
  • Understand how a person’s perspective is motivation
  • What value-centric relationships are
  • Helpful questioning techniques to build value-centric relationships
  • How to understand Diversity and Inclusion as a leader to form and build relationships
  • The value of networking to build relationships
  • How to build networks

This course is aimed at aspiring, emerging and existing hospitality leaders.

Meet your instructor

Monisha Dewan

Monisha Dewan is a Certified Executive Coach who has dedicated her career to understanding and mentoring leadership in hospitality.

Read More

Prove you’re job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass the quiz.
  • Earn a certificate that you can print or share on linkedin-logo.svg
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dream a reality.
Prove you’re job ready

How courses work

1
Join a 10-day trial

Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.

2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

Image not found

What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

Typsy Premium provides you with full access to the Typsy platform. You can access and watch any of our 85+ courses. Typsy Free provides limited access to the Typsy Platform and includes access to 30+ courses.

Your free trial of Typsy Premium is valid for 10 days. You can cancel at any time during your trial and you won't be charged.

Start learning today - with your free 10-day trial.

After your free trial you can:

  • Pay per year to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Learn at your own pace
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates that you can share online, with potential employers, and your professional network