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Course details
To build a successful team you need to build strong relationships. Over the years, many great leaders have found that by working together and taking care of the people they are in charge of, team members are more inspired, reach their full potential, and achieve incredible outcomes.
In this online course, Monisha Dewan, Certified Executive Coach and Founder and CEO of ‘Everything Sales’, will guide you through the importance of relationships for leaders. She’ll explain how good relationships are the foundation of collaboration and how relationships influence the outcomes of your team.
What you'll learn in the Relationships for leaders course
- What's considered a great leader
- What's considered a great relationship
- How to start building a great relationship
- The Relationship Guidelines
- The four elements to building relationships
- Techniques to build rapport and credibility
- How to create a Circle of Trust
- The Walk the Talk and Role model
- The six techniques of persuasion
- Ways to improve your emotional intelligence EQ
- Understand how a person’s perspective is motivation
- What value-centric relationships are
- Helpful questioning techniques to build value-centric relationships
- How to understand Diversity and Inclusion as a leader to form and build relationships
- The value of networking to build relationships
- How to build networks
Who the Relationships for leaders course is for
This online course is aimed at aspiring, emerging and existing hospitality leaders.
Meet your instructor
12 lessons included in this course
Prove you’re job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass the quiz.
- Earn a digital badge that you can print or share on
- Impress employers with learning outcomes you can add to your CV.
- Make your career dream a reality.

How courses work
Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.
Join a 10-day trial
Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.
Watch all the lessons
Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.
Pass the quiz
At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.
Earn digital badges
Receive a digital badge for every completed course that you can download and share with your professional network.
Become an expert
Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.
All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

What to expect when you learn on Typsy
What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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After your free trial you can:
- Pay per year to keep learning online
- Have complete control over your subscription; you can cancel any time
- Learn at your own pace
- Complete online assessments to test your knowledge and prove your skills
- Earn digital course certificates that you can share online, with potential employers, and your professional network