Did you know that research shows that those who are able to manage their emotions, and the emotions of others, make better leaders? As someone who is in mid-management or above, or considering taking your career to the next level, your growth is now more dependent on your emotional intelligence (EQ) rather than your Intelligence Quotient (IQ).
In this lesson, Monisha Dewan explains what emotional intelligence (EQ) is and how to improve yours.
What you’ll learn
- The four domains of EQ
- How to improve your EQ
This course is aimed at aspiring, emerging and existing hospitality leaders.