Using persuasion to build relationships

Monisha Dewan

6m 23s


Lesson Details

People in business have evolved and with that comes a low tolerance for poor leadership and management. You can’t afford to not aim to be a great leader and influence positive outcomes; and to inspire your team into action, you need the skill of persuasion. In this lesson, Monisha Dewan will outline the six techniques of persuasion from the law of reciprocity to consistency.

What you’ll learn

  • The six techniques of persuasion
  • How persuasion will influence outcomes

This course is aimed at aspiring, emerging and existing hospitality leaders.


Monisha Dewan

Certified Executive Coach, Founder and CEO ‘Everything Sales’

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