Distributed leadership
Delegation is one of the most challenging aspects of managing a team. After all, as a leader you want to take ownership of your goals, especially if you find...
Backed by industry leaders
Helping the best teams succeed, from new startups to big companies.This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
Delegation is one of the most challenging aspects of managing a team. After all, as a leader you want to take ownership of your goals, especially if you find yourself under pressure to meet certain targets or expectations. That said, the most effective leaders understand that everyone in their team wants to feel empowered to take ownership and play a part in meeting those goals. So in this lesson, Mai Kappenberger talks about how to effectively distribute responsibilities as a leader.
What you’ll learn in the Distributed leadership lesson
- What distributed leadership means
- The important role of distributed leadership in hospitality workplaces
- How to distribute leadership using the lean business model
Instructor

Mai Kappenberger is a passionate, goal-oriented, international hotelier with a proven track record in driving strategic results and successful transformations, turnarounds, and new projects. Mai began her career by studying at the Ecole Hoteliere de...
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Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.










