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Lesson details

Leadership is about so much more than management. It’s about setting a tone for your team that brings out the best in everyone - and coaching is an incredibly effective way to achieve that. So in this lesson, Mai Kappenberger will help you discover how to implement coaching as an integral part of your team management. 

What you’ll learn in the Establishing a coaching culture lesson

  • The difference between coaching and training
  • How to integrate coaching culture in your workplace 
  • The great benefits of coaching for building team performance

Who the Managing team performance course is for

This online course is aimed at managers, and aspiring managers, in all areas of the hospitality industry.


Mai Kappenberger

Mai Kappenberger is a goal-oriented international hotelier with a focus on leadership, sustainability, education, and digitalization.

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