Lesson details
Teaching your servers traditional sales techniques is a great way to boost their confidence on the floor and help them make better, stronger sales. But these techniques should be offered as a tool to help them improve their customer service - not as a mandated way to communicate with customers.
In this online lesson, hospitality consultant David Hayden shares his favorite, tried and tested ways to close a restaurant sale.
What you'll learn in the Teaching servers to close a sale lesson
- How to teach your servers to close a sale in a restaurant
- Classic sales techniques - the tie down and inverted tie down, the assumptive close, selling in pairs and trios, and the puppy dog close