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Lesson details
When you're training restaurant servers as a manager, you of course have to teach them about sales. But if your team is predominantly young, you might run into a bit of trouble trying to motivate them to focus on the upsell.
In this online lesson, hospitality consultant David Hayden explains how to effectively introduce millennials to the sales side of customer service.
What you'll learn in the How to introduce servers to selling lesson
- Teaching servers to sell without feeling manipulative
- Positive sales techniques for servers
Instructor
