How to introduce servers to selling

David Hayden

duration4:12 mins

Lesson Details

When you’re training restaurant servers as a manager, you of course have to teach them about sales. But if your team is predominantly young, you might run into a bit of trouble trying to motivate them to focus on the upsell.

In this lesson, hospitality consultant David Hayden explains how to effectively introduce millennials to the sales side of customer service.

Learn hospitality skills for today’s world, including:

Hospitality managers, help your servers excel by learning what drives them towards success!


David Hayden

Hospitality consultant

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