Lesson details

If you own or manage a hospitality business, chances are your front of house team is largely comprised of young servers. If you are struggling to find ways to motivate these servers to sell more or stay loyal to your business, it’s probably because you’re not speaking their language – millennials are not driven by the same incentives that were successful in motivating prior generations.

In this lesson, hospitality consultant David Hayden shares his pro tips, collected over 20 years of industry experience, to help you motivate your young servers.

Learn hospitality skills for today’s world, including:

  • How to motivate servers to improve their performance
  • What motivates millennials at work

Hospitality managers, help your servers excel by learning what makes them tick!


David Hayden

With over 20 years of experience in hospitality, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.

Read More