Lesson details

The main meal is what customers come into your restaurant for – it basically sells itself. But drinks, appetizers and desserts are peripheral items on your menu – guests will need a little more encouragement to order these.

In this lesson, hospitality consultant David Hayden shares his pro tips, gained from over 20 years of industry experience, for upselling smaller menu items.

Learn hospitality skills for today’s world, including:

  • Upselling techniques for servers
  • Tips for clever ways to sell drinks, appetizers and desserts

Severs, sharpen up your menu recommendation game with tips from a star instructor!


David Hayden

With over 20 years of experience in hospitality, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.

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