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Lesson details

Staffing a banquet with effective servers is one part of the equation, but it’s also important to remember that as a manager, you’re there to steer the ship. That’s why setting out expectations in the initial service briefing is such a crucial step.

In this online lesson on managing a service briefing, you’ll discover strategies to help you communicate staff roles and responsibilities.

What you'll learn in the Managing a service briefing lesson

  • Prepare and communicate the right information during a service briefing
  • Follow an agenda to conduct an efficient and effective service briefing

Who the Banqueting management course is for

This online course is aimed at banqueting managers, and service staff interested in advancing into management.


Thomas Boucourt

Thomas Boucourt is a Senior practical arts lecturer with a passion for teaching exceptional service techniques to emerging industry leaders.

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