Lesson details
Staffing a banquet with effective servers is one part of the equation, but it’s also important to remember that as a manager, you’re there to steer the ship. That’s why setting out expectations in the initial service briefing is such a crucial step.
In this online lesson on managing a service briefing, you’ll discover strategies to help you communicate staff roles and responsibilities.
What you'll learn in the Managing a service briefing lesson
- Prepare and communicate the right information during a service briefing
- Follow an agenda to conduct an efficient and effective service briefing