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Lesson details

Sometimes people think kindness means saying yes to everything, even when it's at your own expense. But the truth is, respecting your own boundaries is how we show kindness to ourselves, and respecting other people's boundaries shows kindness to them.  

In this online lesson about being kind within professional boundaries, Nahla Summers will explain what professional boundaries mean, how crossing them can have nefarious consequences, and how to stay kind within professional boundaries. 

What you'll learn in this lesson, Being kind within professional boundaries 

  • What professional boundaries mean in a service context 
  • The consequences of crossing professional boundaries while trying to be kind 
  • Tips to stay within professional boundaries while being kind 

Who the Showing kindness course is for  

The Showing kindness online course is aimed at any customer-facing staff member looking to improve service and work performance by incorporating kindness into all aspects of their work. 


Nahla Summers
Nahla Summers is a cultural change consultant, founder of Sunshine People and author of A Culture of Kindness. She is a ground-breaking thought leader in kindness, leadership, and organizational culture.
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