Every action you take, whether big or small, can change the path of someone's day. In this online lesson about being considerate to customers, Nahla Summers will explain what being considerate means and provide some tips on how you can be considerate to customers.
What you'll learn in this lesson, Being considerate to customers
- What being considerate means
- Why being considerate is a key part of showing kindness
- Three tips to help you be more considerate to customers
Who the Showing kindness course is for
The Showing kindness online course is aimed at any customer-facing staff member looking to improve service and work performance by incorporating kindness into all aspects of their work.