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Lesson details

Every action you take, whether big or small, can change the path of someone's day. In this online lesson about being considerate to customers, Nahla Summers will explain what being considerate means and provide some tips on how you can be considerate to customers. 

What you'll learn in this lesson, Being considerate to customers   

  • What being considerate means  
  • Why being considerate is a key part of showing kindness  
  • Three tips to help you be more considerate to customers 

Who the Showing kindness course is for  

The Showing kindness online course is aimed at any customer-facing staff member looking to improve service and work performance by incorporating kindness into all aspects of their work. 


Nahla Summers
Nahla Summers is a cultural change consultant, founder of Sunshine People and author of A Culture of Kindness. She is a ground-breaking thought leader in kindness, leadership, and organizational culture.
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