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Lesson details

Everyone has a bad day from time to time, but that doesn't mean you should be unkind to your guests. In this online lesson about Being kind when having a bad day, Nahla Summers will show you how to stay kind even when you're stressed or having a bad day. 

What you'll learn in this lesson, Being kind when having a bad day 

  • Why your mood can impact how you show kindness 
  • Why it's important to maintain kindness, regardless of your mood  
  • How to leave personal problems at the door and continue to show kindness to customers 

Instructor

Nahla Summers
Nahla Summers is a cultural change consultant, founder of Sunshine People and author of A Culture of Kindness. She is a ground-breaking thought leader in kindness, leadership, and organizational culture.
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