This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Being kind when others are unkind
In this online lesson led by Nahla Summers, you'll learn how to show kindness, even when other people are being unkind to you.
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Helping the best teams succeed, from new startups to big companies.
This lesson includes
- Closed captions & dubbing
- Downloadable resources
- Mobile app (iOS & Android)
Lesson details
One of the most challenging aspects of showing kindness is being kind to others, even when they're being unkind to you. It is a really important skill though - especially in service industries and customer-facing roles. In this online lesson about being kind when others are unkind, Nahla Summers will explain how to maintain your kindness in challenging situations.
What you'll learn in this lesson, Being kind when others are unkind
- Common reasons someone might act unkindly
- Why it's important to maintain kindness, regardless of how others are behaving
- Practical steps to help you show kindness when others are unkind
Instructor
Nahla Summers is a ground-breaking thought leader in kindness, leadership, and organizational culture. She is an inspiring and captivating speaker, storyteller, and author, helping audiences around the world discover new ways to think about kindness....
View full profileWhy learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.
