Dreaming about a vacation, or destination can really speak to our emotional needs - but as we all know, not all dreams can be made reality. That's where the planning phase comes in: shaping your dreams so that they can actually be achieved. In this online lesson, EarthCheck will help you discover the important information you need to share with your guests in the planning part of their journey .
What you'll learn in the Planning: Investigate and imagine lesson
- What the planning phase in the traveler journey means for you
- How to address core guest needs during this phase
- Where your sustainable practices can help you turn intent into action.
Who the Sustainability and your experience delivery course is for
This course is aimed at aspiring and established managerial staff in travel and tourism industries.