Lesson details

The experience you offer, and the sustainability policies you follow, are bound to evolve over time - so why should your stories stay the same? It's essential to be able to keep your storytelling relevant and credible. So in this lesson, you'll learn how to evaluate your storytelling and the guest experience so you can continually improve your approach.

What you'll learn in the Evaluating the impact of your sustainable experience lesson

  • The importance of keeping stories relevant
  • Tips to keep stories relevant
  • How to measure storytelling by using direct and indirect feedback.

Who the Sustainability and your experience delivery course is for

This course is aimed at aspiring and established managerial staff in travel and tourism industries.