This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
Sustainability and your experience delivery
In this online course from EarthCheck, you will learn how to share sustainability with guests through the power of storytelling.
This course includes
- Quizzes & knowledge checks
- Downloadable resources
- Closed captions & dubbing
- Mobile app (iOS & Android)
Skills you will gain
Course details
Sustainability policies and actions are really important for the health of your business, your local environment, and of course the global environment! But sustainability is also a great opportunity to engage your guests in a meaningful way - through the power of storytelling.
Being able to share your sustainability story means you can really get guests and other stakeholders invested in your vision and mission. It's an incredibly effective way of delivering authentic experiences that connect guests to land, country, and people.
In this course, the EarthCheck team guides you through the key things you need to know to make sustainability a key part of your marketing and communications. You'll discover how to use storytelling techniques to deliver authentic experiences, and how to engage your visitors through sustainability at every step of the customer journey.
What you'll learn in EarthCheck's course, Sustainability and your experience delivery
- How to use storytelling as an effective marketing strategy
- How to communicate your sustainability story
- Ways to identify and develop your story
- Methods to engage with guests at each stage of their experience
- How to evaluate the impact of your sustainability experience
- How to deliver authentic sustainability
And much more!
Who the Sustainability and your experience delivery course is for
This course is aimed at aspiring and established managerial staff in travel and tourism industries.
Course content
10 lessons · 1h 3m 14s total
Badge criteria
By watching all the lessons and receiving a pass mark of 80% or more on the quiz, the earner of this credential will show an understanding of how to communicate your sustainability story, how to use storytelling effectively, and how to engage guests at each stage of their experience.
Expiration: Never
Why learn on Typsy?
Practical training designed for real hospitality moments.
Learn from industry professionals who understand real service.
Short, flexible lessons that work around shifts, not against them.
Give individuals clarity and teams a shared standard to follow.