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Lesson details

An exceptional site inspection is so much more than memorizing all the impressive features of your hotel. You need to be able to show your clients why those features should matter to them specifically.

In this lesson, Katharina Darisse talks about what you should research about your guest, how to gather intelligence, and how to align your values with your client.

What you'll learn in this lesson, Knowing your client for site inspections

  • Key items to research about your guest, your program, and your company
  • How to recognize ways to gather intelligence about the piece of business
  • How to align your values with your clients

Who the Site inspection management course is for

This course is aimed at sales executives working in hotels.


Katharina Darisse

Katharina Darisse is the Founder and Director at The Skill Shop GbR.

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