Taking payment is the only time in the dining experience when you’re asking something of your guests rather than providing a service. As the final interaction, it’s your last chance to reinforce that great impression you’ve made on them – so you want to nail this last transaction.
In this lesson, restaurant consultant David Hayden shares a handy tip for presenting the bill to guests in a way that will make your job easier and the payment process more efficient.
Learn hospitality skills for today’s world, including:
- How to present the bill to guests
Master the art of customer service with tips from the experts!
With over 20 years of experience in hospitality, David Hayden now conducts training programs for servers and managers through his company Hospitality Formula Consulting.