How servers can prepare for a shift

David Hayden

duration4:20 mins

Lesson Details

Providing great customer service to your restaurant guests starts before they are seated in your section. As a server, it’s important to think of yourself as a professional so that your guests will view (and compensate) you accordingly. This means paying attention to the details that make all the difference.

In this lesson, restaurant consultant David Hayden outlines what great servers do in preparation for a shift.

Learn hospitality skills for today’s world, including:

Master the art of exceptional customer service with tips from the experts!


David Hayden

Hospitality consultant

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