Polishing your customer service game means thinking of yourself as an industry professional and presenting yourself as such. If you carry yourself like a pro, guests will see you as a pro! It can be easy to slip up during service when you’re rushed or overwhelmed, which is why it’s important to pay attention to the little things that will help you stay on the ball and keep your customer service at its best throughout a shift.

In this online lesson, restaurant consultant David Hayden shares his tips to help you excel as a server.

What you'll learn in the How to look like a pro server lesson

• How to be a great server
• Tips for presenting yourself as a professional in a restaurant

Who the Time management for servers course is for

Servers, skill up with help from the experts and master the art of exceptional, professional customer service!