This course is included in a Typsy Premium subscription along with 85 other courses.
Diversity is an important element to consider when cultivating a strong staff. Equity and inclusion is about fairness and representation on a society-wide scale, of course, but it’s also about creating inclusive environments at every level of daily life. And a diverse team of people with different backgrounds, skill sets, interests, and knowledge means you’re better prepared for any challenges that come along.
Inclusivity and equity are key aspects of a safe and comfortable working environment, but most of us develop unconscious biases that may hinder that - even if creating a positive work environment is an explicit goal. It’s vital that we don’t shy away from recognizing these unconscious biases, and instead learn how to identify them in ourselves and others so that we can take action and effect positive change.
In this course, Dr. Debra Blair, Director of Organizational Diversity, Equity & Inclusion in the School of Tourism and Hospitality Management at Temple University, will talk about how and why you can develop a diverse, inclusive, and equitable workplace environment, and ultimately benefit your staff, your guests, and your bottom line.
WHAT YOU WILL LEARN
- The best way to understand equity and inclusion, and how to develop your awareness of diversity issues
- How management can make positive changes to achieve diversity, equity, and inclusion at work
- The far-reaching benefits of diversity in the workplace
- What unconscious bias is, where it comes from, and how it can affect ourselves and others
- How to identify and change your personal biases
- How to identify the personal biases of others, and how to deal with them
- How to lead with inclusivity
This course is ideal for anyone in the hospitality industry who wants to learn more about what diversity means and how to create an inclusive workplace culture.
Meet your instructor
Dr. Debra Blair
Temple University Director of Organizational Diversity, Equity & Inclusion, Dr. Debra Blair, is a recognized industry leader in the development of inclusive practices.
9 lessons included in this course
Prove you’re job ready
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All Typsy courses are endorsed by the Institute of Hospitality
Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:
- Adhere to good practice standards in training and training delivery
- Are relevant to the needs of the industry
- Meet a wide range of essential criteria relating to quality standards and quality learning outcomes
What to expect when you learn on Typsy
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What our members are saying
"I especially love how crisp and easy to follow these courses are."
"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."
"It assisted in sharpening and updating my current skills."
"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."
Included in Typsy Premium
Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.
Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.
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