This course is included in a Typsy Premium subscription along with 85 other courses.

See Premium courses.

Course details

Diversity is an important element to consider when cultivating a strong staff. Equity and inclusion is about fairness and representation on a society-wide scale, of course, but it’s also about creating inclusive environments at every level of daily life. And a diverse team of people with different backgrounds, skill sets, interests, and knowledge means you’re better prepared for any challenges that come along. 

Inclusivity and equity are key aspects of a safe and comfortable working environment, but most of us develop unconscious biases that may hinder that - even if creating a positive work environment is an explicit goal. It’s vital that we don’t shy away from recognizing these unconscious biases, and instead learn how to identify them in ourselves and others so that we can take action and effect positive change.

In this course, Dr. Debra Blair, Director of Organizational Diversity, Equity & Inclusion in the School of Tourism and Hospitality Management at Temple University, will talk about how and why you can develop a diverse, inclusive, and equitable workplace environment, and ultimately benefit your staff, your guests, and your bottom line. 

WHAT YOU WILL LEARN 

  • The best way to understand equity and inclusion, and how to develop your awareness of diversity issues
  • How management can make positive changes to achieve diversity, equity, and inclusion at work
  • The far-reaching benefits of diversity in the workplace
  • What unconscious bias is, where it comes from, and how it can affect ourselves and others
  • How to identify and change your personal biases
  • How to identify the personal biases of others, and how to deal with them
  • How to lead with inclusivity 

This course is ideal for anyone in the hospitality industry who wants to learn more about what diversity means and how to create an inclusive workplace culture.

Meet your instructor

Dr. Debra Blair

Temple University Director of Organizational Diversity, Equity & Inclusion, Dr. Debra Blair, is a recognized industry leader in the development of inclusive practices.

Read More

Prove you’re job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass the quiz.
  • Earn a certificate that you can print or share on linkedin-logo.svg
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dream a reality.
Prove you’re job ready

How courses work

1
Join a 10-day trial

Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.

2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

Image not found

What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

Typsy Premium provides you with full access to the Typsy platform. You can access and watch any of our 85+ courses. Typsy Free provides limited access to the Typsy Platform and includes access to 30+ courses.

Your free trial of Typsy Premium is valid for 10 days. You can cancel at any time during your trial and you won't be charged.

Start learning today - with your free 10-day trial.

After your free trial you can:

  • Pay per year to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Learn at your own pace
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates that you can share online, with potential employers, and your professional network