Unconscious and implicit biases are a major obstacle to achieving a fair and equitable working environment, and particularly challenging to deal with because they’re not always obvious or immediately apparent. In this lesson, Debra Blair will help you understand what unconscious and implicit biases are, what they look like in the workplace, and how they affect both staff members and your business.

What you’ll learn:

• What unconscious and implicit biases are 
  
• How these biases affect ourselves and others
• How biases affect the workplace and your business

This lesson is ideal for anyone in the hospitality industry who wants to learn more about what diversity means and how to create an inclusive workplace culture.