Lesson details
Along with social awareness, managing relationships is a key aspect of good external emotional intelligence. When you can interact with people in a collaborative and empathetic way, you set yourself up to achieve a more positive, effective outcome. So in this lesson, Alicia Brown will help you understand how to do exactly that.
What you'll learn in the Managing relationships with empathy lesson
- What empathy is, and how to apply it in the workplace to build relationships
- Establish the relationship between empathy and leadership
- Show empathy with emotional intelligence