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Lesson details

A common misconception about emotional intelligence is that it involves being easy going, or ‘nice’ all the time. That’s actually not the case at all. True emotional intelligence is about exercising control over your emotions, so that you can respond in the way that’s most appropriate and productive for the situation.

So in this lesson, Alicia Brown will guide you through how you can develop better agility to build emotional intelligence.

What you'll learn in the Developing emotional agility lesson

  • The need for emotional agility to survive
  • The need for growth mindset to thrive
  • Mindfulness techniques to help you develop emotional agility

Who the Emotional intelligence fundamentals course is for

This online course is aimed at current or aspiring hospitality leaders wanting to explore personal and professional development.


Alicia Brown

Alicia Brown is the Owner and Head Coach of Twigg and Bones, a health and lifestyle coaching service specializing in self-leadership coaching, emotional intelligence profiling, values integration, and group coaching.

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