Emotions are something we experience every day, but they’re not very well understood. To have control over our emotions, we first have to know what they are. So in this lesson, Alicia Brown will explain the basics of emotions and emotional intelligence.
And when you’ve finished watching this lesson, click here for a fun quiz to test your emotional intelligence!
What you'll learn in the Introducing emotions and emotional intelligence lesson
- What the emotional system is, and the role emotions play in everyday life
- The difference between emotional intelligence (EQ) and intelligence quotient (IQ)
- How to identify your own emotional intelligence baseline to assess development
Who the Emotional intelligence fundamentals course is for
This online course is aimed at current or aspiring hospitality leaders wanting to explore personal and professional development.