If you’ve heard the term ‘emotional intelligence’ before, you’ve probably thought about it in the context of being sensitive to other people’s feelings. But in reality, EQ covers how you think about yourself as well as how you interact with others.

In this lesson, Alicia Brown will break down the four domains of emotional intelligence, and help you explore how they affect your ability to relate to other people.

What you’ll learn

• The four domains of emotional intelligence
• The internal and external factors associated with different domains

This course is aimed at current or aspiring hospitality leaders wanting to explore personal and professional development.