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Course details

QSR (quick service restaurants) is one of the biggest, most exciting sectors in hospitality - but there’s so much more to it than meets the eye! It’s a place where you can learn high-value professional skills, make great friends, and push yourself to grow in an industry that is constantly evolving. 

So if you’re new to QSR (quick service restaurants) and wondering what it’s all about, this course is for you. With guidance from QSR specialist, Diego Teixeira, you’ll discover the range of incredible opportunities waiting for you in QSR. 

These lessons will cover everything you need to know to get started in the industry, make the most of your experience in quick service restaurants, and deliver a great guest experience - no matter your role or where you work.

What you’ll learn in the Introduction to quick service restaurants course

  • What a quick service restaurant is 
  • What makes QSR different to other types of restaurants 
  • How to overcome the common challenges of QSR 
  • How to make the most of benefits in QSR 
  • Why it’s so important to think of yourself as an ambassador for your restaurant
  • The top skills you’ll need to succeed in QSR and rise through the ranks
  • Common guest expectations, and how to meet them
  • What operational excellence looks like 
  • A day in the life of a QSR employee
  • Where a career in QSR can take you!

Who the Introduction to QSR course is for

This course is aimed at new and aspiring staff in the quick service restaurant industry.

Meet your instructor

Diego Teixeira

Diego Teixeira is a QSR Operations Specialist for Guzman y Gomez.

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Prove you’re job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass the quiz.
  • Earn a certificate that you can print or share on linkedin-logo.svg
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dream a reality.
Prove you’re job ready

How courses work

Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.

1
Join a 10-day trial

Begin a free trial where you get access to all courses, quizzes, and certificates that you can complete anytime during the 10 days. Cancel anytime with no charge.

2
Watch all the lessons

Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

3
Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

4
Earn digital certificates

Receive a certificate for every completed course that you can download and share with your professional network.

5
Become an expert

Use your specialist training to build confidence, progress further in your career, or build expertise in areas you're passionate about.

All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

Tarini T Tarini T

"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

Denise A Denise A

FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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After your free trial you can:

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  • Learn at your own pace
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  • Earn digital course certificates that you can share online, with potential employers, and your professional network