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Course details

As businesses reopen and navigate beyond COVID-19, the hospitality industry will see the introduction of new and higher levels of cleaning and hygiene practices. As a frontline worker, hygiene and cleaning aren’t just tasks you must perform, they’ve become weapons we can all use to help the fight against COVID-19.

In this online course, Lisa Hobbs, consultant in the hospitality industry and Director on the board of Women in Hospitality, will share cleaning and hygiene standards designed to mitigate risk and increase safety during the post-COVID industry recovery period. You’ll learn all the key hygiene and cleaning practices needed to become a COVID-19 Warrior.

What you'll learn in the COVID-19 hygiene & cleaning practices for service staff course

  • Why cleaning and hygiene matters
  • What cleaning and hygiene covers for you and the workplace 
  • The responsibilities of each person to themselves, to the business, to the guests, and to safety
  • When to wash your hands to COVID-19 safety expectations
  • How to demonstrate the correct handwashing technique
  • What’s considered personal hygiene 
  • The basics of personal hygiene 
  • How to maintain your personal hygiene during service
  • The definition of cleaning and disinfecting
  • Two categories of surfaces to clean
  • When and how to correctly clean and sanitize surfaces 
  • How to protect yourself during the recovery phase
  • The importance of safety vs efficiency
  • How to manage service situations that impact safety and hygiene practices
  • How to become a COVID-19 Warrior

Who is the COVID-19 hygiene & cleaning practices for service staff course for

This online course is aimed at front line staff who work in one or more hospitality businesses that are preparing to open post-COVID-19.

Meet your instructor

Lisa Hobbs
Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.
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Start a course to master new skills in your chosen specialist area. Work through a series of topic-focused lessons at your own pace, and pass the final quiz to earn a digital certificate that proves your expertise.

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Complete all the lessons included in the course. Each lesson is generally 3-5 minutes long.

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Pass the quiz

At the end of each course is a quiz. The quiz will test that you have retained the key learning outcomes in each course.

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All Typsy courses are endorsed by the Institute of Hospitality

Typsy courses have been endorsed by the Institute of Hospitality which demonstrates the courses:

  • Adhere to good practice standards in training and training delivery
  • Are relevant to the needs of the industry
  • Meet a wide range of essential criteria relating to quality standards and quality learning outcomes

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What our members are saying

"I especially love how crisp and easy to follow these courses are."

"Been loving Typsy so far! It was honestly like love at first sight, with the plethora of informative courses at my fingertips in such high quality and certified instructors. I especially love how crisp and easy to follow these courses are, whether you're a novice or an expert... Highly recommend Typsy to everyone who's a part of the hospitality industry."

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"It assisted in sharpening and updating my current skills."

"I have been using the Typsy online training platform since April 2020 and have found it to be very informative, simple, and it provides hands-on, practical skills that I have been able to immediately implement at my accommodation facility. It also assisted in sharpening and updating my current skills to enhance my guests' experiences in the future."

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FAQ

Each course consists of a number of 3-5 minute lessons and a quiz. When you successfully pass the quiz you will earn a digital course certificate.

Yes! Every Typsy course includes a digital certificate that you can download or share online. To earn a certificate you must successfully pass the course quiz.

No! Each course is 100% online. You can login at anytime and learn at your own pace.

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