It is everyone’s obligation to stop any possible spread of COVID-19. This means, as a frontline hospitality worker, your obligations to your guests and co-workers now include being at the center of reducing or limiting the spread of COVID-19. In this lesson, Lisa will introduce what’s at the center of your obligations as what we will call a COVID-19 Warrior and what being a COVID-19 Warrior means as hospitality resumes operations.
What you’ll learn
- Why does cleaning and hygiene matter?
- What does cleaning and hygiene cover for yourself and the workplace?
- The responsibilities of each person to themselves, to the business, to the guests and to safety
This lesson is aimed at frontline staff who work in one or more hospitality businesses that are preparing to open post-COVID-19.
Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.