One of the most important aspects of threat management is making sure all incidents are reported properly, through the appropriate channels and to the right people. In this lesson, you’ll discover the most important things to remember when developing a protocol for reporting threats or suspicious activity.
What you’ll learn
- The concept of ‘duty to warn, duty to share’
- Potential protocol for staff to report suspicious activity or threats
- How to report threats for hotel records
- How to develop a process for managing the consequences of a crime
This course is aimed at front line staff in hospitality venues, or managers looking to implement or improve security plans.
Anthony McGinty is an intelligence and security expert who has worked with a range of hotels to develop threat mitigation strategies.