We’re all affected by biases - that’s inevitable. But especially when dealing with a situation as sensitive as potential security threats, it’s crucial not to let biases affect your judgment. For example: is the young man wearing a hoodie trying to hide his face, or is he just trendy?

In this lesson, you’ll learn strategies to help you tell the difference between bias and legitimately suspicious activity.

What you’ll learn

• How to prevent biases from impacting your judgment
• How to remove discrimination from investigation

This course is aimed at front line staff in hospitality venues, or managers looking to implement or improve security plans.