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Lesson details

Working in the hospitality industry during and post-pandemic is unusual. However, it's an opportunity to show how resilient and strong the hospitality community is. In this lesson, Lisa Hobbs will outline the importance of your role in the COVID-19 recovery process and how you can make a difference.

What you'll learn in the Making a difference during COVID-19 lesson

  • How you can help you make a difference during COVID-19
  • The importance of the role you play in the COVID-19 recovery effort

Who the Service practices during COVID-19 recovery course is for

This online course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.


Lisa Hobbs
Lisa Hobbs carries many different hats within the hospitality industry. With over 17 years of experience across a range of industries such as financial services and hospitality, Lisa is results-focused and has a flair for solutions.
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