Working in the hospitality industry during and post-pandemic is unusual. However, it’s an opportunity to show how resilient and strong the hospitality community is. In this lesson, Lisa Hobbs will outline the importance of your role in the COVID-19 recovery process and how you can make a difference.

What you’ll learn

• How you can help you make a difference during COVID-19
• The importance of the role you play in the COVID-19 recovery effort

This course is perfect for hospitality members working in the front line of a venue such as F&B, front desk and housekeeping, and anyone looking to refresh their service skills.